User Agreement

2024-12-07

"Solar Care User Agreement"

The "Solar Care" software and related services refer to the client application legally owned and operated by Xiamen Soolar Technology Co., Ltd. (hereinafter referred to as "the Company"), providing you with products and services. The "Solar Care User Agreement" (hereinafter referred to as "this Agreement") is an agreement between you and the Company regarding your registration, login, and use (collectively referred to as "use") of the "Soula Care" software and related services.

You acknowledge and agree that when you register an account with the Company or use the services provided by the Company, the Company will record relevant personal information provided by you, such as your name, mobile phone number, etc. This personal information is the basis for you to receive services from the Company. Additionally, for the purpose of optimizing user experience, the Company may collect other information related to service improvement, such as the popularity of certain services and browser software information when you use the Company's APP, to optimize our services.

Management of Personal Information
To provide you with better services or products, the Company's APP will use your personal information in the following circumstances:

  1. As required by relevant laws and regulations;
  2. With your authorization;
  3. According to the provisions of the Company's relevant service terms and application license agreement.

Furthermore, you acknowledge and agree that, within the scope permitted by current laws and regulations, the Company's APP may use your non-private personal information for marketing purposes, including but not limited to displaying or providing advertisements and promotional materials to you on the Company's platform, notifying or recommending the Company's APP services or product information to you, and other similar information that the Company believes may be of interest to you based on your use of the Company's services or products. This also includes information you choose to share when taking certain actions such as authorization.

Without your explicit consent, the Company will not disclose your personal information to any third party, except in the following circumstances:

  1. The Company has obtained authorization from you or your guardian;
  2. The Company is required to disclose the information by judicial or administrative authorities in accordance with legal procedures;
  3. The Company initiates litigation or arbitration against users to protect its legitimate rights and interests;
  4. In accordance with the provisions of the Company's relevant service terms and application license agreement;
  5. Other circumstances stipulated by laws and regulations.

Protection of Personal Information
The Company will make all reasonable efforts to protect the user's personal information it obtains. To prevent unauthorized access, copying, modification, transmission, loss, destruction, processing, or use of user personal information, the Company has taken and will continue to take the following measures to protect your personal information:

  1. Encrypt user personal information in an appropriate manner;
  2. Use passwords to protect user personal information in appropriate locations;
  3. Restrict access to user personal information;
  4. Take other reasonable measures.

Despite having taken the aforementioned reasonable and effective measures and complying with the standards required by relevant laws and regulations, the Company cannot guarantee the security of your personal information when it is exchanged through insecure channels. Therefore, users should take active measures to ensure the security of their personal information, such as regularly changing account passwords and not disclosing personal information such as account passwords to others.

You acknowledge that the personal information protection measures provided by the Company only apply to the Company's products. Once you leave the Company's products and browse or use other websites, services, and content resources, the Company does not have the ability or obligation to protect any personal information you submit outside of the Company's products, regardless of whether you access or browse these websites based on links or guidance from the Company's products.

The Company and you are committed to protecting your personal information (i.e., information that can independently or in combination with other information identify user identity). Protecting user personal information is one of the Company's basic principles. During the use of the "Soula Care" software and related services, you may need to provide your personal information (including but not limited to name, phone number, location information, etc.) so that the Company can provide you with better services and corresponding technical support. The Company will use encryption technology, anonymization processing, and other technical measures and security measures that match the "Soula Care" software and related services to protect your personal information. For more information on user personal information protection, please refer to the "Privacy Policy".

Access to Personal Information
After completing the Company's account registration, you can view or modify the personal information you have submitted to the Company. Generally, you can browse and modify the information you have submitted at any time. However, for security and identity verification purposes (such as account recovery services), you may not be able to modify certain initial registration information and verification information provided during registration.

Use of Cookies and Web Beacons
Cookies help websites identify registered users and calculate the number of users. They are commonly used by websites to determine whether registered users have logged in. The Company commits that the research on cookie information is only used to improve service/product quality and optimize user experience. At the same time, if you do not want your personal information to be retained in cookies, you can configure your browser to "reject cookies" or "notify you when a website sends cookies". You understand that since some of the Company's products and services rely on cookies, disabling cookies may affect your access to the Company's products or your ability to fully utilize the Company's services. When cookies are not disabled, you may be prompted to save user information for the next visit to simplify the login process (such as one-click login).
The Company uses web beacons in the same way and for the same purposes as cookies.

Special Protection for Minors' Personal Information
The Company attaches great importance to the protection of minors' personal information. If you are a minor under the age of 18, you should ensure that you have obtained the consent of your guardian before using the Company's services. If you apply to register an account on the Company's platform, the Company will assume that you have obtained the aforementioned consent. The Company will protect minors' personal information in accordance with relevant state laws, regulations, and the provisions of this "User Agreement".

Modification of the User Agreement
The Company reserves the right to modify any terms of the "User Agreement" at any time. Once the content of the "User Agreement" is changed, the Company will directly publish the modified "User Agreement" on our official website, which will be deemed as the Company's notification to you of the modifications. The Company may also notify users of the modifications through other appropriate means. If you do not agree to the modifications made by the Company to the relevant terms of this "User Agreement", you have the right to stop using the Company's services. If you continue to use the Company's services, it will be deemed that you accept the modifications made by the Company to the relevant terms of this Agreement.

Xiamen Solar Technology Co., Ltd.


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